Financial Skills

Accounting for Research and Development

Calculating a Capital Asset Pricing Model

Calculating Accounts Receivable Turnover

Calculating Acid-test Ratio

Calculating Activity-based Costing

Calculating Amortisation

Calculating Annual Percentage Rate

Calculating Asset Turnover

Calculating Asset Utilisation

Calculating Bond Yield

Calculating Book Value

Calculating Borrowing Costs and Capitalisation

Calculating Capitalisation Ratios

Calculating Contribution Margin

Calculating Conversion Price

Calculating Conversion Ratio

Calculating Convertible Preference Shares

Calculating Cost of Goods Sold (COGS)

Calculating Creditor and Debtor Days

Calculating Current Ratio

Calculating Days Sales Outstanding

Calculating Debt-to-Equity Ratio

Calculating Depreciation

Calculating Dividend Cover

Calculating Earnings per Share

Calculating Earnings per Share (EPS)

Calculating EBITDA

Calculating Economic Value Added

Calculating Efficiency and Operating Ratios

Calculating Elasticity

Calculating Enterprise Value

Calculating Exchange Rate Risk

Calculating Expected Rate of Return

Calculating Future Value

Calculating Goodwill and Patents

Calculating Interest Cover

Calculating Internal Rate of Return

Calculating Marginal Cost

Calculating Net Present Value

Calculating Payback Period

Calculating Present Value

Calculating Price/Earnings Ratio (P/E)

Calculating Price/Sales Ratio (P/S)

Calculating Rate of Return

Calculating Return on Assets

Calculating Return on Investment

Calculating Return on Sales

Calculating Return on Shareholders’ Equity

Calculating Risk-adjusted Rate of Return

Calculating the Alpha and Beta Values of a Security

Calculating the Current Price of a Bond

Calculating the Future Value of an Annuity

Calculating the Reserve Ratio

Calculating Total Return

Calculating Working Capital

Calculating Working Capital Productivity

Calculating Yield

Creating a Balance Sheet

Creating a Cash-flow Statement

Creating a Profit and Loss Account

Defining Assets

Distinguishing between a Finance and an Operating Lease

Reading a Balance Sheet

Reading a Cash-flow Statement

Reading an Annual Report

Reading a Profit and Loss Account

Reading the Financial Pages

Reporting Financial Performance

Understanding Leases

Understanding the Materiality Concept

When to Recognise Revenue

Actionlists

Analysis & Evaluation

Appraisal / Review

Board Development

Call Centre Management

Career Planning

Change Management

Coaching

Colleague Care

Communication Skills

Competencies (personal)

Customer Service Expert

Customer Service Leader

Customer Service Novice

Delegation

eBusiness

Electronic Communication

Emotional Intelligence

Employee Relations

Equal Opportunities

Feedback Skills

Financial Skills

Goal Setting

Human Resources

Impression Management

Induction

Information Technology

Interpersonal Skills

Interviewing Skills

Leadership Skills

Learning & Development

Management Development

Management theories and practices

Managing Information

Mentoring

Motivation

Negotiation Skills

Networking

Organizational Behaviour

Performance Development

Personal Values

Planning

Presentation Skills

Problem Solving

Project Management

Recruitment & Retention

Risk Management

Role Development

Sales & Marketing

Selling Skills

Strategy and Innovation

Team Building

Telephone Skills

Time Management

Virtual Teams

Work-Life Balance

Writing Skills