Purpose

This is one of ten activities which will help new entrants to a company to gain a rapid understanding of their company's expectations of how they should work with colleagues and customers.

This activity will ensure you are up to speed on the service standards of your organization.

Benefits

This customer focused activity promotes understanding of an organisation's service principles and enables the employee to determine how to deliver appropriate service within their job.

Related Solutions

Audience

HR, Training or Line managers wishing to fasttrack a new employee into their job and the organisation.

Learning method

Practical. Self-help service guidelines and performance framework

Time to Complete

Length

pages

Participants

Price

(inc. VAT)