Purpose

This audit provides a structured means of discovering how the quality of your internal service to other departments ( colleague care ) is perceived.

Benefits

View the quality of your service as it is viewed by other departments. Analyse whether there are common factors. Determine whether any concerns relate to competence or contribution.

Related Solutions

Audience

Trainers & customer contact managers

Learning method

Practical. Feedback forms completed by other departments. Analysis by competence and contribution.

Time to Complete

1 week

Length

pages

Participants

all departments with whom you interact

Price

(inc. VAT)