Purpose

This module offers a lexicon of terms used in negotiation and a 'reader' of the verbal clues that people send out while negotiating. It also demonstrates the use of 'possibility' language.

Benefits

Language is littered with clues. Listening out for them and knowing how to act to take advantage of the momentum that clue provides is a key skill for the advanced negotiator. Sending signals can be equally important so learning the language of negotiation will make you a fluent negotiator.

Related Solutions

Audience

For sales managers wishing to develop their team, or for all those who find negotiation a required skill in the successful fulfillment of their job.

Learning method

Two part activity reading and sending verbal signals.

Time to Complete

Length

Pages

Participants

or + team

Price

(inc. VAT)